Refund Policy

For Learn with Mel

COURSE: ACCESS, PAYMENT POLICY, AND REFUND POLICY

In addition to the terms set forth herein, the following terms apply if you purchase or access any online courseĀ available at learn.melarmstrong.com:Ā 

Access:Ā TheĀ Art & Joy of Surface Pattern Design and any other online course on learn.melarmstrong.comĀ (ā€œCourseā€) is a digital product, which includes, but is not limited, to course content, written content, recorded video and audio content, live and pre-recorded calls, and discussions in Course-related forums (collectively, ā€œMaterialsā€). The Course is for your own personal use, not for agencies or companies. You agree not to share access to or the contents of the Course with anyone who is not a customer of record with the Company. In order to use the Course, you will be required to create an account by providing information about yourself including your name, email address, username and password and other personal information. Your access to the Course may be revoked, without refund, for failure to abide by these Terms of Service or for failure to make timely and full payments to the Company for your purchase of the Course.

Payment Policy:Ā At the time of purchase, you will have the option of selecting between payment plans or a pay-in-full option. Regardless of whether you select a payment plan or a pay-in-full option, you agree to make timely and full payments to Mel ArmstrongĀ -Illustrator for the Course. If you choose the payment plan, your first payment will be made the day you enrol, with the following payments automatically made on the same day of the month for the following months. The full amount for the Course is due to Mel Armstrong - Illustrator even if you choose not to or are unable to complete the Course. You authorize Mel ArmstrongĀ -Illustrator to automatically charge the credit card on file for any and all Course balances owed and you agree to keep this information current and up-to-date with the Company. If any payment is insufficient or declined for any reason or if you cancel your payment subscription via PayPal or Stripe, Mel ArmstrongĀ -Illustrator may remove you from the Course without liability or refund. Your removal from the Course due to your failure to pay the requisite Course fee does not excuse you from your obligation to pay the amounts owed in full.Ā Ā 


Refund Policy:Ā Within fourteen (14) calendar days of the Course Start Date, you may request a full refund by contacting us at [email protected].Ā The Course Start Date is the first day you are given access to Lesson 1 of the Course. Requests for refunds will not be honoured before the Course Start Date or fourteen (14) calendar days after the Course Start Date. If a request for a refund is denied, any outstanding balance owed to the Company for the Course must be paid in full. If a refund is approved, the refund will be credited back to the original method of payment. Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.